ALL RETURNS NEED A RETURN AUTHORIZATION NUMBER A Return Authorization Number is an identifying number that allows us to track your return. All returns must have a Return Authorization Number. To get a Return Authorization Nember please email customerservice@contrastmagazine.com with your request. Returns made without prior authorization will be refused. In this case, we will not pay for the item to be shipped back to you. Only after we receive the returned item, will we ship the replacement. MAGAZINE/MEDIA RETURNS All sales are final unless there is a manufacturer's defect or there was damage caused during shipment. You have 14 DAYS upon receipt of your order to file a claim with us regarding defects, damages, or items shipped in error. For domestic orders, please use FedEX, UPS or USPS with delivery confirmation, to ship items back to us. PLEASE KEEP ALL ORIGINAL PACKAGING. For international returns, please email customerservice@contrastmagazine.com for return instructions. ALL OTHER RETURNS If unopened and in sellable condition, most other items can be returned within 14 days. You will be responsible for shipping charges for exchanges and returns. Returns will be accepted at the discretion of Contrast. FOR ALL RETURNS There will be a 10% restocking fee if the following are not included in the return: 1. Order Number 2. Full Name 3. Address 4. Phone Number 5. E-mail Address 6. The reason why you are returning the item 7. Original packing Materials 8. THE RETURN AUTHORIZATION # DOMESTIC RETURNS: PLEASE SEND BY US MAIL WITH DELIVERY CONFIRMATION. Contrast has the final say in determining the above.   Storefront Order Infomation Shipping Return Policy Privacy Policy Contact © 2010 Contrast Magazine LLC